In this role you will:

• Support, and supervise contact between children and young people and their birth families and/ or significant others
• Support families during the supervised contacts including prompting and modelling parenting skills 
• Accurately and reporting on visits with honesty and integrity in a timely manner in line with policies and procedures 
• Transport children and young people and their carers to appointments
• Ensure all records/case notes are accurate and maintained in line with service, legislative, and Office of the Children’s Guardian (OCG) requirements, including the electronic casework system.
• Record and discuss any concerns around child safety with a Caseworker and/or the Team Leader
• Make “risk of significant harm’ reports to the Community Services Helpline when deemed necessary in consultation with the Team Leader or Manager.
• Work Collaboratively with the OOHC Team
• Ensure respectful Communication.
• Strong verbal and written communication skills
• Maintain professional relationships at all times
• Follow appropriate reporting lines
• High integrity in all matters relating to the supervisor role
• Perform other duties as requested by manager

We are interested in people who have:

• A minimum of TAFE qualification Certificate III (or equivalent) in a welfare-related field or equivalent work experience.
• Knowledge, understanding and some experience of working with families with complex needs.
• High conflict management and de-escalation skills
• Problem solving skills
• Experience in working with of and ability to appropriately respond to the needs of people from all communities including Indigenous; Culturally and Linguistically Diverse (CALD); and Gay, Lesbian, Bisexual and Transgender (GLBT).
• A strong understanding of child protection and child development
• Strong verbal and written communication skills
• Ability to prioritise competing demands and meeting deadlines while working independently.
• Strong Computer literacy and experience with Microsoft 365 and Teams
• Possession of a current driver’s licence and Working with Children’s Check, Police Check and First Aid Certificate
• Ability to work flexible hours including evenings and weekends
• Ability to meet the physical demands of the position (i.e., lifting children)
• Minimum 2 doses of COVID-19 vaccinations

Desirable Criteria

• Fluency in a second relevant community language as well as English
• Experience supporting young people in OOHC
• Experience with managing and supporting the complex needs of young people 
• Experience in report writing and documenting observations